General Information
Dive into a brief overview of MyOpNotes, covering its core functionality, system requirements, integration capabilities, features, user guidance, pricing, and support details to streamline your operational note management in healthcare settings.
What is MyOpNotes?
MyOpNotes is a comprehensive digital platform designed to streamline the creation and management of operation notes in healthcare settings. It aims to enhance the accuracy of clinical coding, improve efficiency, and facilitate better reimbursement processes.
What are the system requirements to use MyOpNotes?
MyOpNotes is a web-based software, accessible through modern browsers like Google Chrome, Firefox, and Safari. Internet connection is necessary, and while it does not require a specific operating system, a recent version of Windows, MacOS, or Linux is recommended for the best experience.
Does MyOpNotes offer integration with other software?
Yes, MyOpNotes is designed to integrate seamlessly with existing Electronic Patient Record (EPR) systems. Our team will work closely with your IT department during the integration process to ensure a smooth connection and data exchange between MyOpNotes and your EPR system. This integration allows for efficient interoperability and a unified workflow within your healthcare organization.
What are the key features of MyOpNotes?
MyOpNotes offers a range of features including digitized operation notes, enhanced clinical coding accuracy through automation, seamless EPR system integration, a user-friendly interface, and robust data security measures.
How can MyOpNotes improve clinical coding accuracy?
MyOpNotes improves clinical coding accuracy by automating the process, reducing the scope for human error. Our system uses machine learning algorithms to ensure the most accurate OPCS-4 coding, thereby improving revenue capture and reducing discrepancies.
What are the available pricing tiers for MyOpNotes?
MyOpNotes offers flexible pricing tiers to cater to different needs. For a detailed breakdown of our pricing structure, please refer to our Pricing page.
How can I upgrade my plan?
You can upgrade your plan at any time by contacting our customer support team or via the settings on your account dashboard.
I've encountered a bug. What should I do?
Please report any bugs or technical issues to our support team via email or through the in-app support function. We strive to address and resolve these issues promptly.
What kind of training is required to use MyOpNotes effectively?
MyOpNotes is designed to be user-friendly. We provide comprehensive guides and tutorials for using our platform. Additionally, our customer support team can provide further training sessions upon request.
Does MyOpNotes offer a free trial?
Yes, we offer a 6-month free 'Starter Plan' to new users. This allows you to experience the benefits of MyOpNotes firsthand.
What happens after my trial period ends?
After the trial period, you'll automatically transition to our 'Standard Plan' unless you choose to cancel or switch to a different plan.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription anytime. Please refer to our Terms and Conditions for detailed information on cancellation and refunds.
What languages does MyOpNotes support?
Currently, MyOpNotes supports English. We are actively working to add support for more languages in the future.
Can MyOpNotes be used on mobile devices?
Yes, MyOpNotes is designed to be responsive and can be used on mobile devices. However, for the best experience, we recommend using a desktop or laptop.
How can I access your platform?
You can access our platform through our website by creating an account. If your hospital has signed up for the MyOpNotes platform, they will have sent you login instructions. However, you can also set up an account directly via our website by simply visiting our website and clicking the "Sign Up" button. You will be prompted to enter your work email address and create a password, and then you can start using the platform right away after verifying your account details.
Do you offer any training or support for your platform?
Yes, we offer training and support for our platform. We have a comprehensive help center with articles and tutorials to help you get the most out of the platform, as well as a team of support staff who are available to answer any questions you might have. If you need help using the platform or have any questions, you can contact our support team through our website or by emailing us at support@myopnotes.co.uk.
How do I contact you if I have any questions or need additional support?
If you have any questions or need additional support, you can contact us through our website or by emailing us at support@myopnotes.co.uk. We are always happy to help.